1. Overview
Emunah Health Group ("Emunah," "we," "our," or "us") is committed to protecting personal information and handling it responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, when we share it, and what rights and controls are available to you. This policy applies to visitors, prospective patients, research participants, caregivers, business partners, and job applicants interacting with our websites and forms.
Depending on your interaction with us, additional notices may apply, including Notice of Privacy Practices for protected health information (PHI), informed consent documents for research, and employment privacy notices.
2. Information We Collect
2.1 Information You Provide Directly
- Contact details such as name, email address, phone number, and mailing address.
- Inquiry details you provide in forms, chat, email, or phone communications.
- Healthcare or trial-interest information submitted through intake or pre-screening forms.
- Recruitment information, including resume/CV, qualifications, and work history.
2.2 Information Collected Automatically
- Device and browser details, operating system, language preference, and screen size.
- Log data such as IP address, pages visited, time spent, referral URLs, and click paths.
- Cookie and analytics identifiers used to understand website performance and user behavior.
2.3 Information from Third Parties
- Partner referrals and campaign sources from advertising/communications platforms.
- Professional verification details for business and compliance onboarding processes.
- Research eligibility information from authorized referral channels, where permitted by law.
3. How We Use Information
- Responding to questions, support requests, and appointment or consultation inquiries.
- Operating, maintaining, and improving our websites, forms, and service experience.
- Managing clinical research outreach, participant recruitment, and eligibility workflows.
- Providing operational communications, policy updates, and important service notices.
- Fulfilling legal, contractual, risk management, auditing, and regulatory obligations.
- Detecting, investigating, and preventing security incidents and fraudulent behavior.
4. Legal Bases for Processing
Where applicable data protection laws require a lawful basis, we process information under one or more of the following grounds: consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest responsibilities in healthcare and research, and legitimate interests that are not overridden by your rights.
5. Sharing and Disclosure
We do not sell personal information. We may disclose personal information only as necessary for legitimate operational and legal purposes, including:
- Affiliated entities and subsidiaries within Emunah Health Group for coordinated service delivery.
- Vendors and service providers supporting hosting, analytics, communications, and security.
- Clinical, legal, and compliance advisors under confidentiality obligations.
- Regulators, law enforcement, or courts where disclosure is legally required.
- Successors in interest during a merger, reorganization, or transfer of assets.
All third-party processors are expected to implement appropriate technical and organizational safeguards.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for site operation, analytics, and preference management. These may include:
- Strictly necessary cookies for security and core navigation functionality.
- Performance cookies to monitor page load, navigation flow, and service quality.
- Functional cookies to remember user settings and improve repeat visits.
You may manage cookie choices through browser settings and the consent controls presented on our site. Blocking some cookies may reduce site functionality.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill operational purposes, legal duties, contract terms, and recordkeeping obligations. Retention periods vary based on data category, regulatory requirements, and risk-management needs. When data is no longer required, we securely delete, anonymize, or de-identify it.
8. Security Safeguards
We maintain layered security controls designed to protect confidentiality, integrity, and availability of personal information. Controls include access restrictions, role-based permissions, encryption where appropriate, monitoring and logging, endpoint protection, and incident response procedures. No system is completely risk-free, but we continuously evaluate and improve our controls.
9. International Transfers
If personal data is transferred across jurisdictions, we use appropriate safeguards and contractual protections where required by law. By using our services, you acknowledge that your information may be processed in countries with different privacy rules, subject to applicable legal protections.
10. Your Rights and Choices
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to processing, as well as rights relating to portability and withdrawal of consent. You may also request details about categories of information collected and disclosed.
- Submit requests by emailing privacy@emunahhg.com.
- We may verify identity before fulfilling a request.
- Certain legal exceptions may apply to specific requests.
11. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children without appropriate authorization and legal basis. If you believe a child has provided information improperly, contact us so we can investigate and remove it where required.
12. Policy Updates
We may revise this Privacy Policy periodically to reflect legal, regulatory, technical, or operational changes. Material updates will be posted on this page with an updated effective date and, where appropriate, additional notice.
13. Contact Us
Questions, concerns, or privacy requests can be directed to:
- Email: privacy@emunahhg.com
- Phone: +1-786-672-3320
- Mail: Emunah Health Group, Suite G, 4330 Blvd, Plantation, Florida, USA
This policy provides general information and does not constitute legal advice.